Student Welfare

Grafton College London is recognised for its commitment to the all-round well-being of its students.  We want you to feel safe and happy whilst you are with us and strive to provide you with the information you may require in order to navigate your new life in London. We appreciate that studying at what is for many of our students a new institution in a new country, can be overwhelming and it can take some time to adjust.  We are here to support you throughout your academic career with us and will seek to assist you with any issues you may have. 

The following information has been provided in order to answer any questions about living and studying in London.

Grafton College is situated in Oxford Street, close to central London. All rooms are bright, spacious and air conditioned and fitted with digital projection and audio equipment.   For your convenience, our onsite library is equipped with books related to the courses available at the London campus and is kept relevant and up to date.  Our students benefit from wireless hotspot access throughout the building as well as the use of modern and fully equipped IT suites. Locally, Oxford Street boasts one of the biggest shopping Hub in Europe..

When travelling around London it is important to take certain precautions in order to stay safe.  Despite London being a relatively safe city, it is still necessary to be vigilant.  The advice from the British Transport police for using the public transport system is very informative, we would encourage you to spend time looking at their advice for keeping safe:

British Transport Police Travel Advice

Some quick tips for using public transport are:

  • Keep purses secure and carry wallets in an inside pocket
  • Zip up hand and shoulder bags
  • Carry bags in front of you with flaps against your body
  • Keep straps short and bags tucked under your arm
  • Don’t display jewellery
  • Don’t show your money — keep it safely in your pocket

One big difference in the United Kingdom to most other countries is that traffic runs on the left hand side of the road. Please be careful when crossing the street and look both ways for oncoming traffic.  Look out also for cyclists and motor cycles when crossing, it is often harder to see and hear them than cars.


Grafton College is a diverse and multi-cultural environment. We provide a prayer room for multi-faith worship and respect the individual and personal spirituality of each of our students. The following links will provide you with some useful links and information about practicing your faith in London.

Please note that the websites we have provided are not affiliated with Grafton College and have been provided for information purposes only.

We take the well-being of our students very seriously and strive to do everything possible in order to ensure that all students are able to study effectively and achieve their full potential. We have a dedicated team of staff who are here to provide you with the support necessary to adapt to life as a student in London. 

Whilst studying it is quite possible that you might encounter personal difficulties and struggle with things such as culture shock, home sickness and stress. It helps to talk about it. Whatever it is you are struggling with or worried about we have more than likely worked with other students going through a similar thing. We want to help. We would encourage you to contact your welfare officer when you are experiencing difficulties before it becomes a very big problem. We can then work together to get you back on track.

You may find the following links helpful when dealing with personal problems associated with being a student:

This link will give you guidance on changes you might experience when becoming a student:

This link will give you information on how to cope with academic work and exams:

This link will give you guidance and support with issues relating to the student lifestyle and finances:

For information relating to accessing treatment for mental health conditions whilst you are studying:

For general support and advice relating to any issue you may be struggling with, The Samaritans offer a confidential telephone service which allows you to talk through your problems:

If it is the first time you have lived away from home, managing your finances whilst studying can seem daunting.  Because we know how overwhelming budgeting and managing your money can feel, we have scoured the internet for some of the most helpful resources. The following links provide you with some really helpful tips and advice about staying in control of your money and making the most of your funds.

Advice from the Money Advice Service:

Advice from NUS:

Advice from UCAS:

Budgeting tool from This is Money:

In the event of a serious accident or emergency where you need immediate assistance, please telephone the emergency services on 999.  Then follow these instructions:

  • Stay calm and speak clearly
  • Tell them the emergency service that you require (ambulance / fire brigade / police)
  • Describe the emergency and provide as much information as possible
  • Wait for their arrival

If something has happened on campus and you simply need to speak to a member of staff at the College, please telephone reception on 0208 7498367 in the first instance. They will be able to help you. 

For your safety many of our staff are first aid trained and first aid kits are positioned around the building.

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